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Digital Marketing Account Coordinator

Who are we? C-4 Analytics
We are a full-service advertising and digital-marketing company. We take the guesswork out of advertising. We don’t over-promise – we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but would never neglect Bing, Instagram, Twitter, or Snapchat. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We are proud to set trends in digital marketing with our patented dance moves. We were denied a patent for those dance moves. We love the practical applications of psychology to marketing but aren’t above a good practical joke. We are team players but love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but the cool, likeable kind of nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics. 

Who are you? Digital Account Coordinator - Client Services

You are an eager, curious, fast learner and want to have a measurable impact on your client's success. You not only understand digital marketing and analytics, but have a passion for reporting and translating information into action for your clients. You want to be on the cutting edge of reaching customers across Display, Search and Social Media Advertising. Love of the automotive industry is a definite plus, as we are a leader in that space.

You’ll be the main point of contact with your clients, and you’ll also be managing a support team.

A day in the life of a Digital Account Coordinator:

  • Manage and maintain working relationships with assigned client portfolio
  • Coordinate and facilitate monthly meetings with clients
  • Work in lock step with internal production teams on strategies and implementation of campaigns
  • Create client-facing monthly reports on C-4 Analytics campaigns
  • Create client-facing analysis and recommendation regarding all digital touchpoints
  • Proactively communicate and collaborate with internal team members
  • Assist with projects and task work as needed

Digital Account Coordinator Job Requirements:

  • Proven customer service skills; 
  • Demonstrate excellent written and verbal communication skills
  • Proficient in computer troubleshooting methodologies (with on-the-job training provided for proprietary technologies and applications)
  • Proven critical thinking and creative problem solving skills 
  • Proficiency in an office environment
  • Critical thinking skills
  • Familiarity with web-based technologies, G-Suite environment are also required
  • Time Management
  • Priority Setting
  • Learning on the Fly
  • Excellent interpersonal skills
  • Action-oriented mentality

Education and Work Experience:

  • Bachelor’s Degree in Business, Marketing, Marketing Communications or related degree
  • 1+ years of Digital Marketing, Account Management or Client Services experience or combined internship experience preferred
  • Strong time-management and communication skills
  • Ability to write professional emails to clients and third parties

More about us: 

C-4 Analytics is a fast-growing private digital marketing company, one with a roster of local and national clients and a focus on delivering real results based on an in-depth understanding of business needs and challenges, in addition to constant research of current practices, separating what works from what doesn't. We are committed to developing innovative solutions and to providing the highest level of accountability and customer service.

  • 200-plus employees across Client Services, SEO/Content, Paid Search, Creative, Social Media, Product, Sales and Operations teams
  • Specialization in automotive digital marketing with additional experience in health care, energy, retail and other verticals
  • Three main office locations with headquarters in Wakefield, MA, and offices in Chicago, IL and Ann Arbor, MI
  • We're located in Wakefield, MA which is a convenient commute (by car) for most folks in the Greater Boston area.

Bragging Rights

  • 4-time National Best and Brightest Places to Work For Winner
  • Hands-on training opportunities with leading companies like Google and Facebook
  • Best-in-industry client-to-employee ratio

Employee Perks

  • Competitive salaries and benefits packages, including 401k match
  • Monthly work-from-home days and generous PTO policies
  • Agency-wide volunteer days and company-sponsored team outings
  • Weekly Innovation Hours and Lunch-and-Learns for employee development

Want to know more? Want to become part of our Digital Marketing team? Ready to step up to the challenge? Send us your resume, along with a brief introduction explaining how you can help us continue to grow and deliver the highest level of client service.

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