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Client On-boarding Specialist

Who are we? C-4 Analytics
We are a full-service advertising and digital-marketing company. We take the guesswork out of advertising. We don’t over-promise – we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but would never neglect Bing, Instagram, Twitter, or Snapchat. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We are proud to set trends in digital marketing with our patented dance moves. We were denied a patent for those dance moves. We love the practical applications of psychology to marketing but aren’t above a good practical joke. We are team players but love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but the cool, likeable kind of nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics. 

Who are you? Client On-boarding Specialist

We’re looking for a client on-boarding specialist who lives to help people succeed online. If you have the passion, we have some great clients who could use your help.You are an eager, curious, fast learner who understands digital marketing, digital communications, and have a love of analytics and reporting including outreach through search engines and social media. Love of the automotive industry is a definite plus, as we are a leader in that space.

If this is you, you're superb in front of a client, you like to ensure all new clients are set up for success, and you like to help clients build success with a new company. If you have the passion, we have some great clients who could use your help.

A day in the life of a Client On-boarding Specialist:

  • Be the first voice for new clients as they join C-4 Analytics
  • Ensuring all new client information, logins, reporting, and other items are collected and organized for fully optimizing our clients for success
  • Be the voice on new client calls as a digital expert
  • Ensure all new clients are set up for success with C-4 Services
  • Ensure a smooth transfer from Phase 1 clients to the Phase 2 teams they are assigned to
  • Support all clients in Phase 1 with setup, development, analysis, and execution of campaigns and digital initiatives

Client On-Boarding Specialist Job Requirements:

  • Strong presentation skills
  • A strong positive attitude that resonates throughout the agency
  • A trusted digital advisor
  • Proficiency in Microsoft Office Suite products (Excel, Word and PowerPoint)
  • Strong familiarity with Facebook, Google+ and Twitter
  • Ability to use all Google products (Gmail, Docs, Drive, Calendar)
  • Strong time-management and communication skills
  • Ability to write professional emails to clients and third parties
  • Bachelor’s Degree in Business, Marketing, Marketing Communications, or related degree
  • 2+ years of Marketing, Client on-boarding, or Client Services experience preferred

More about us: 

C-4 Analytics is a fast-growing private digital marketing company, one with a roster of local and national clients and a focus on delivering real results based on an in-depth understanding of business needs and challenges, in addition to constant research of current practices, separating what works from what doesn't. We are committed to developing innovative solutions and to providing the highest level of accountability and customer service.

  • 200-plus employees across Client Services, SEO/Content, Paid Search, Creative, Social Media, Product, Sales and Operations teams
  • Specialization in automotive digital marketing with additional experience in health care, energy, retail and other verticals
  • Three main office locations with headquarters in Wakefield, MA, and offices in Chicago, IL and Ann Arbor, MI
  • We're located in Wakefield, MA which is a convenient commute (by car) for most folks in the Greater Boston area.

Bragging Rights

  • 4-time National Best and Brightest Places to Work For Winner
  • Hands-on training opportunities with leading companies like Google and Facebook
  • Best-in-industry client-to-employee ratio

Employee Perks

  • Competitive salaries and benefits packages, including 401k match
  • Monthly work-from-home days and generous PTO policies
  • Agency-wide volunteer days and company-sponsored team outings
  • Weekly Innovation Hours and Lunch-and-Learns for employee development

Want to know more? Want to become part of our Client On- Boarding team? Ready to step up to the challenge? Send us your resume, along with a brief introduction explaining how you can help us continue to grow and deliver the highest level of client service.

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